Performance Golf
Performance Golf Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Performance Golf has a 1.6 star rating from 12 reviews and overall customer sentiment is mostly dissatisfied; users report recurring unauthorized charges and poor customer service.
Key Takeaways for Future Customers
- Read Performance Golf reviews and check billing details before purchase.
- Expect challenges with subscriptions or membership cancellations and seek refunds promptly.
- Document charges and contact your card issuer if unauthorized auto-ship or recurring fees appear.
Negative Feedback / Risk Areas
- Recurring unauthorized billing and surprise charges.
- Poor or no response from customer service.
- Refunds delayed or not received.
Positive Feedback
Some customers find the golf equipment decent despite service and billing complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Performance Golf has a 1.6 star rating from 12 reviews and overall customer sentiment is mostly dissatisfied; users report recurring unauthorized charges and poor customer service.
Key Takeaways for Future Customers
- Read Performance Golf reviews and check billing details before purchase.
- Expect challenges with subscriptions or membership cancellations and seek refunds promptly.
- Document charges and contact your card issuer if unauthorized auto-ship or recurring fees appear.
Negative Feedback / Risk Areas
- Recurring unauthorized billing and surprise charges.
- Poor or no response from customer service.
- Refunds delayed or not received.
Positive Feedback
Some customers find the golf equipment decent despite service and billing complaints.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntersville, North Carolina
Fraudulent charges to my credit card
Absolutely not. My experience with Performance Golf is the worst I've dealt with
Definitely shady and illegal. I noticed it immediately and contacted them to get the unwanted subscription canceled. I also told them to remove my information from their phone and mailing lists. Since then, Performance Golf has submitted four charges against my credit card totaling $596.00.
They provided no information as to the nature of the charges. I was forced to contact the fraud department at my credit card company. As a consequence, I was forced to cancel my card and have a new one issued. A friend of mine also purchased the 357 club and has had the same issue of multiple unauthorized charges to his credit card.
He indicated that his phone calls go unanswered. There is no response to voicemails and emails as well. I actually like the 357 club I purchased. However, nothing would compel me to ever do business with them again.
Their business and client service practices are criminal.
There are numerous reviews of Performance Golf indicating they are a scam and employ the fraudulent practices I mentioned above. I strongly recommend that you avoid doing business with this company.
- Scammers
Preferred solution: Apology
User's recommendation: Stay away from Performance Golf
Marlborough, Massachusetts
Resolved: Thumbs down
I was charged 399 for something I dont want and both reps kept pushing the issue and offering free time for again something I dont want or use. If I dont get refunded very soon I will return the 2 clubs I bought also.
If this is how your company operates by reoccurring subscriptions I will tell my golf buddies how it is. Still waiting for some rep to call and qualify this transaction.
Took my money without me knowing and now I wait for someone to allow me to have my money back. The next person who calls will most likely get an ear full.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong information from Performance Golf
Would not do business with them
Replacing duplicate shipment with wrong model golf club
Need to replace a 357 with their 359 model golf club.
- Terrible customer service
Preferred solution: Proper replacement product
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Daytona Beach, Florida
Resolved: Return golf club
I do not want the 3-5-7 performance golf club. I want to return it and get my money back. It has not been opened.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marietta, Georgia
Return Policy
Problem existed because of Christmas and New Year's holidays
New Year's holidays and employees were off work. They apologize for the delay in responding to my original call.
Ballwin, Missouri
Being charged $29.00 per month for something?
Being charged $29.00 per month for the past 3 months. Did not sign up for anything other than buying a performance 357 golf club.
No extras. Can't get into website to cancel.
User's recommendation: STAY FAR FAR AWAY FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dundee, New York
29 dollar charge on credit card
29 dollar charge I did not authorize. I bought a golf club; that is all I wanted.
Why the additional charges?
I have tried calling the 800 number twice. You do not call me back.
- Unauthorized charges
- Do not call you back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hendersonville, North Carolina
I never applied for membership
I want a refund to put on my credit card for $99. I dont know how long you have been doing this, but I do not want a membership.
All I did was buy golf clubs from you. You guys are assuming I wanted a membership I do not how do I get my money back 704-608-**** Pete call me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon payment of refund
I requested a refund for a purchase I made. I requested the refund not long after giving my credit card details.
I was told that the refund had been made. Nothing has been transferred to my account.
It has been 10 days and still no refund. I was given a fraudulent refund receipt with different dates.The company will not respond to my emails to find out why the different dates.I just want a refund for $273.90US.
- Non
- Not reputable
Preferred solution: Full refund
User's recommendation: I believe that this is a scam. Be very careful
Phoenix, Arizona
I wish to return 357 club
I am hoping nothing goes wrong and i can get a refund with out any problems I just need a return authorization and get it in the mail
Thanks
Dave
User's recommendation: Let’s just see
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnwanted Charges
This company will (100%) charge you for things that you never signed up for. I had to threaten them with a law suit and then had to cancel my credit card and order a new credit card, just so I wouldn't keep getting charged.
Hank Haney endorses this company and he should be ashamed of himself.
I no longer trust anything that Hank Haney endorses. I strongly recommend that golfers stay away from this company.
- Golf equipment is decent
- Will sign you up for things that you said no too they do it anyway
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe CUSTOMER (DIS) Service is ABSOLUTELY HORRIFIC!
I was signed up for a $26.87/month charge. I have sent five emails and made four calls in an attempt to contact customer service - absolutely no returns!
- Marketing
- No customer service
Preferred solution: Full refund
User's recommendation: Do NOT FALL PREY TO THIS COMPANY'S HORRIBLE CUSTOMER SERVICE!!
Cancel all subscriptions and videos
I purchased a club from you months ago and never indicated that I was interested in any of your video offers..Apparently you have been charging my account without my permission.I want performance golf to cease and disiss any and all future transactions
User's recommendation: Do not trust this company.They take advantage of the consumer by not being specific enough and intentionally misleading people that they will be paying a monthly bill from their account once you make a purchase from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHUMAN INTERACTION
Performance Golf counts on non-human interaction and customer care. Without Pissed Consumer, I doubt that I would ever had this resolved. Thank you.
Lack of Customer Service Response
I inadvertently placed an order twice. I immediately realized it and sent customer support an email explaining and asking them to cancel and credit one of the orders.
I got back an automated email with a tracking number saying someone would contact me in 12-24 hours. Nothing happened. I called the 800 number and left messages, no call back. After two weeks I finally got through to someone from an old sales number I had.
They seemed put off that I was questioning why I never received any response back to my inquiries. My issue was finally resolved after 3 weeks but it left me very disappointed in the response, or lack of, from Performance Golf.
The thriver i ordered from you made my golf game worse and I don't want to pay for a monthly subscription you are charging me please don't charge me again and I want you to send me a return papers so
I went from the low 80's to the high 90's with the thriver and 7 wood i want to return both club's I've never played so bad in my whole life of the game your club's destroyed my game
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